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Students Terms and Conditions
These Students Terms and Conditions explain the rules and responsibilities for students, parents, and guardians who use Tuit121 to search for tutors, book trial classes, communicate with teachers, and access related platform services. By creating a student account or using Tuit121, you agree to follow these terms.
1. Student Account
- Students, parents, or guardians must provide true, complete, and updated registration details.
- The account holder is responsible for keeping login details confidential.
- A student account must be used only for genuine tutoring, learning, and education-related purposes.
- Tuit121 may restrict, suspend, or remove accounts that provide false information, misuse the platform, or breach these terms.
2. Parent or Guardian Responsibility
If the student is under the age of legal consent, the parent or guardian is responsible for supervising the student's use of Tuit121, reviewing tutor details, approving bookings, and monitoring communication with teachers.
3. Tutor Search and Selection
- Tuit121 helps students search for available tutors based on subject, level, day, time, and learning mode.
- Tutor profiles, fees, timings, verification details, and trial class information are provided to help students make informed choices.
- Students and parents are responsible for reviewing tutor suitability before booking or continuing lessons.
- Tuit121 does not guarantee a specific academic result, examination outcome, or improvement level.
4. Trial Class Bookings
- Students must book trial classes only when they genuinely intend to attend.
- Students should attend the booked trial class on time and communicate respectfully if rescheduling is needed.
- Repeated missed bookings, false bookings, or misuse of trial class features may result in account restrictions.
- A trial class is intended to help the student and teacher decide whether to continue with regular lessons.
5. Communication and Conduct
Students, parents, and guardians must communicate with teachers politely and professionally. Harassment, abusive language, discrimination, threats, spam, or inappropriate requests are strictly prohibited.
Users must not share offensive, illegal, misleading, or harmful content through Tuit121. Any user who experiences improper conduct should report it through the available reporting or support channels.
6. Fees and Payments
- Tutor fees shown on the platform are based on information provided by the teacher or approved by the platform.
- Before starting regular tuition, students or parents should clearly confirm fees, payment method, payment schedule, cancellation rules, and lesson arrangements with the teacher or through the official platform process, where applicable.
- Tuit121 is not responsible for private payment arrangements made outside the platform unless expressly stated by Tuit121 in writing.
7. Accuracy of Information
Students and parents must ensure that personal details, learning level, subject requirements, contact information, and booking information are accurate. Tuit121 may update, correct, restrict, or remove information that appears false, incomplete, or inappropriate.
8. Reviews, Testimonials, and Feedback
- Students may provide honest feedback or testimonials about their learning experience.
- Feedback must be truthful, respectful, and based on actual experience.
- Tuit121 may moderate, edit for clarity, reject, or remove testimonials or reports that are abusive, false, irrelevant, or unlawful.
9. Safety and Reporting
Students and parents should use good judgment when communicating with teachers or attending online or in-person classes. Any suspicious behaviour, inappropriate conduct, fraud, safety concern, or policy breach should be reported to Tuit121 as soon as possible.
10. Prohibited Use
- Creating fake accounts or submitting false student information.
- Booking trial classes without genuine learning intent.
- Harassing teachers, platform staff, or other users.
- Using Tuit121 for advertising, spam, fraud, data collection, or non-education purposes.
- Attempting to bypass platform rules, security features, or account restrictions.
11. Platform Availability
Tuit121 aims to keep the platform available and reliable, but access may be interrupted due to maintenance, updates, technical issues, or circumstances beyond our control. Tuit121 is not liable for temporary unavailability of the platform.
12. Limitation of Responsibility
Tuit121 provides a platform for connecting students and teachers. While we aim to promote trust and quality, students and parents remain responsible for choosing tutors, confirming lesson arrangements, and deciding whether to continue learning with a teacher.
13. Changes to These Terms
Tuit121 may update these Students Terms and Conditions from time to time. Updated terms may be published on the website or communicated through the platform. Continued use of Tuit121 after updates means you accept the revised terms.
14. Contact
For questions, support, or reports related to these terms, students and parents may contact Tuit121 through the official contact details provided on the website.